Last updated: July 19, 2025
1. Introduction
At Canarian Hygge Estate, we care about your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the EU General Data Protection Regulation (GDPR – Regulation (EU) 2016/679).
By using our website, www.canarianhyggeestate.com, or interacting with us, you agree to the practices described in this policy.
2. Data Controller
Company Name: Canarian Hygge Estate
Managing Director: Kirsti Rydning
Address: Calle Nayra 99,
35120 Arguineguín, Gran Canaria
Phone: +34 651 78 19 36
Email: info@canarianhyggeestate.com
Website: www.canarianhyggeestate.com
3. What Personal Data We Collect
We may collect and process the following types of personal data:
-
Full name
-
Email address
-
Phone number
-
Residential or postal address
-
Property preferences or inquiry details
-
IP address and browser/device information
-
Messages or information you submit via contact forms
-
Cookies and usage data from our website
4. Purpose of Data Processing
We collect and process personal data to:
-
Respond to inquiries and provide customer service
-
Facilitate property sales, purchases, or rentals
-
Manage customer and partner relationships
-
Improve our services and website performance
-
Send newsletters or marketing communications (only with your consent)
-
Comply with legal and regulatory obligations
5. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
-
Consent – when you voluntarily provide your data
-
Contractual necessity – to prepare or fulfill an agreement with you
-
Legal obligation – to comply with tax, accounting, or legal regulations
-
Legitimate interest – to improve services or follow up on legitimate business needs
6. Cookies
Our website uses cookies to enhance user experience, analyze traffic, and provide personalized content. You can manage or disable cookies through your browser settings.
Please refer to our [Cookie Policy] for more detailed information.
7. Data Retention
We only store your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law.
When your data is no longer needed, it will be securely deleted or anonymized.
8. Your Rights (under GDPR)
You have the following rights under the GDPR:
-
Right of access – request a copy of the data we hold about you
-
Right to rectification – request correction of inaccurate data
-
Right to erasure – request deletion of data where appropriate
-
Right to restriction – limit the way we use your data
-
Right to data portability – receive your data in a transferable format
-
Right to object – object to processing based on legitimate interest
-
Right to withdraw consent – at any time, where processing is based on consent
To exercise your rights, please contact us at info@canarianhyggeestate.com. We aim to respond within 30 days.
9. Data Sharing with Third Parties
We only share your personal data with trusted third parties when necessary, including:
-
Property agents, legal professionals, or notaries
-
Website and IT service providers
-
Payment or communication providers
-
Regulatory authorities, if required by law
All third-party service providers are bound by strict data protection agreements and only process data on our behalf.
10. International Data Transfers
If your data is transferred outside the EU/EEA (e.g., via a service provider), we ensure that:
-
The receiving country has an adequate level of data protection (as defined by the European Commission), or
-
We use standard contractual clauses (SCCs) approved by the EU to safeguard the data transfer
11. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website.
Last updated: July 19, 2025
13. Contact and Complaints
If you have any questions about this policy, want to exercise your rights, or wish to file a complaint, please contact:
Canarian Hygge Estate
Calle Nayra 99, 35120 Arguineguín, Gran Canaria
+34 651 78 19 36
info@canarianhyggeestate.com
You also have the right to file a complaint with:
The Spanish Data Protection Agency (AEPD)
https://www.aepd.es
Or your local data protection authority within the EU/EEA.